Kim Hughes

Providing solid solutions since 1999 specifically tailored for today’s real estate professional.

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October 27, 2022 By Kim Hughes Leave a Comment

Is It Time You Bring On A Real Estate Virtual Assistant?

Your day started at 8:00 a.m. and 12 hours later, there is no end in sight. While many people immediately say they need to hire some help, it is important to think through that decision and make sure that is the direction you should move. Having a real estate virtual assistant is a big responsibility and will require an investment on your part for your assistant to be successful, so make sure you are prepared for everything that comes with it.

If you are tired of feeling like you never have enough time, make it a habit at the end of every day to reflect on what you did that day. Make a quick list of the tasks you accomplished then think about what could have been done by someone else if you chose to delegate those tasks to a different person. Also, think about what else you could accomplish if you didn’t have to do some of the things you spend time on each day. You will find that some tasks require your attention but there are likely many others that could be done by anyone.

Here are some items you are probably doing every week or maybe even every day that could be assigned to someone else.

  • Managing your Social Media Marketing
  • Managing your Social Media Platforms
  • Newsletters
  • Organize Client Events
  • Create and manage Past Client Systems
  • Setting up Systems and Processes
  • Scheduling showing appointments
  • Returning phone calls
  • Maintaining your database
  • Assigning leads to drip campaigns
  • Collecting showing feedback
  • Providing showing feedback to your sellers
  • Keeping sellers informed of activity on their property
  • Marketing your listings
  • Website maintenance
  • Blogging
  • Coordinating details of a transaction once a property goes under contract
  • Bookkeeping
  • Maintaining your files and records
  • Implementing your social media strategy
  • Maintaining your daily schedule

This is just a partial list of things the right assistant can help you with. If you go a step further and hire a licensed

Real Estate Virtual Assistant

assistant, the list can continue indefinitely with tasks they can help you with.

Before you make a decision to hire someone, make sure to think about the big picture when it comes to hiring someone. Your assistant will need to be paid regularly and consistently even if you haven’t had a closing that month, so you will need to have reserves you can use to make sure that happens. You will need to provide them with a place to work and the tools and equipment they need to work with so they can help you. Most importantly, even if they are experienced, you can’t expect them to guess at your expectations so you will need to be ready to teach them and help them learn your systems so they can be successful and make you even more successful.

If you don’t have enough work for an assistant on your own, you may consider sharing an assistant with another agent in your office, hiring someone part-time, or hiring a real estate virtual assistant to give you the help that you need. Hiring an assistant isn’t just about getting more done. It should allow you to focus your time on dollar-producing activities without letting other things slip through the cracks at the same time.

Free Download:

Download my complimentary Complete Checklist:  72 Tasks to Dominate Success
KimHughes.com
The Ultimate Expired Listing System
Social Media Success Tools

Are you struggling to set up systems and processes for your business?  Let’s talk about how I can help you build a solid foundation with the right systems in place.

You can find us on Apple Podcast, Spotify, Amazon Music, iHeart Radio to name just a few.
Do a search for Unstoppable Real Estate Agents in your favorite directory.

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October 20, 2022 By Kim Hughes Leave a Comment

#7 How to Get Your Past Clients to Leave Amazing Testimonials


Building your real estate business takes time and effort. One big thing that future clients like to see is testimonials from your past clients that will make them feel good about working with you. If you are a new agent or have even been around for a few years but never made an effort to get testimonials from past clients, the lack of testimonials can make you appear inexperienced. How do you get the testimonials you need to show you have the experience you do and help your future clients feel confident about choosing to work with you?

There are many different sites your clients can leave testimonials on. Some of the most common ones are Zillow, Realtor.com, Google, and Facebook. The challenge is that you don’t know where people are looking for information about you, so you really need a presence on all of the sites and not just one of them. This doesn’t have to be hard since they can write one review then copy and paste it to multiple sites. Why don’t more people leave reviews? Truly, it’s only because most people just don’t think about it. It doesn’t have to be complicated for you to request the reviews. You just have to start by asking.

Create an email template that you can email your clients after closing. In your email, make sure to thank them for choosing to work with you, tell them to let you know anytime they have a question, offer to help anyone they know they might need help buying or selling a property, and provide them links to the appropriate sites for them to leave you reviews. Some of these sites will notify you when you receive a review while others don’t. Even if they don’t notify you, check them periodically and then thank those that have left positive reviews for you. With both Google and Facebook, you can respond to the reviews that are left for you. This is always a good thing to do as it will increase the visibility of your reviews.

Capturing client testimonials isn’t a complicated or lengthy process. The key is just taking the time to do it. Make an effort to do this within a few days of closing. While the positive experience of working with you is still fresh is the best time for someone to leave you a review that reflects that.

Are you struggling to set up systems and processes for your business?  Let’s talk about how I can help you build a solid foundation with the right systems in place.

You can find us on Apple Podcast, Spotify, Amazon Music, iHeart Radio to name just a few.
Do a search for Unstoppable Real Estate Agents in your favorite directory.

KimHughes.com
The Ultimate Expired Listing System
Social Media Success Tools
The Real Estate Assistant Handbook

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October 13, 2022 By Kim Hughes Leave a Comment

How To Choose A Transaction Coordinator

When you first start out in real estate and only have a few clients, it is easy to get it all done. Then you close a few houses, get a few referrals, list a few houses and the cycle continues and grows until you aren’t getting it all done at the end of each day. When you are busier than you can handle by yourself, how do you find help and what kind of help do you need? Think about the parts of your business that you can delegate to someone else and still get things done. Probably one of the easiest things you can get help with is finding someone to be your transaction coordinator. They will work with you and your clients to ensure nothing slips through the cracks allowing you to continue selling other properties while getting this one closed at the same time. Because they offer a systematic approach, they may even do this better than you do since you were pulled in so many different directions.

Sounds simple, right? It can be but the challenge is finding the right person to close your contracts. How do you go about finding someone?

  • Ask other local agents in your office or town how they handle this.
  • Find a newer agent that has closed a few deals but not built their business to where they want it to be yet. While this often means they may outgrow helping you at some point, you can work with them, they can learn more about the business and you get the help you need all at the same time.
  • Talk to your broker. They may know someone you don’t that would be able to help you with this.
  • Ask other home professionals that you interact with. They know who closes the most deals and does it well. Talk to your title company, closing attorney, home inspector, and anyone else that will tell you who gets properties closed.
  • Call Kim Hughes & Company. We offer transaction coordinators that will work with you to successfully close transactions all while keeping you and your clients updated. Having us handle this for you means you don’t have to find and train the right person. We already do this every day.

Closing transactions is a very important part of your job and it is critical to find the right person that will work on your behalf to deliver clients the best service each and every time. Your service is what determines your success, and you need someone that will deliver that as well as you do.

Are you ready to see the benefits of having Kim Hughes and her team of professional high-level transaction coordinators help you move your business to the next level, and help you become more organized so you can focus more on what is important to you? Schedule your 30-minute Strategy Call with my convenient online booking system.  Just click on the link below to grab your best time.

Make sure you download my transaction management package by clicking on this link.

KimHughes.com
The Ultimate Expired Listing System
Social Media Success Tools
The Real Estate Assistant Handbook

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October 5, 2022 By Kim Hughes Leave a Comment

Episode 5: What Does Your Real Estate Listing Checklist Look Like?

As a real estate agent just starting out, it can be hard to build your business to the point where you have a consistent inventory of listings for sale. While buyer clients are great to have, they can take up a lot of time and sometimes after all that time, they decide not to buy or never find the house they are looking for. Building your business so that you maintain a steady inventory of homes for sale can help you add some consistency to your income.

When you first start listing houses, it can be overwhelming to figure out what you need to do for each house and not overlook something. If you are listing homes without a listing checklist, that’s like baking cookies without a recipe. The results will likely be inconsistent and less than desirable. Having a plan when you start the process will improve the service you deliver and allow you to manage your time better so you can serve more clients at one time.

When you start putting your checklist together, think of everything you do when you list a home and try to put it all together. Some items to include are

  • Putting the listing in MLS
  • Scheduling photo session
  • Creating brochures or fliers
  • Putting up the sign
  • Adding the Lockbox
  • Scheduling an open house
  • Preparing your Just Listed posts cards
  • eBlasting the listing to your database
  • Promoting the listing to your local and out-of-area agents
  • Promotion on Social Networks
  • Setting Feedback System
  • Scheduling Seller Reports

You can always choose to skip some items if they aren’t necessary for a certain listing, but you don’t want to forget them when you get multiple new listings in the same week and are trying to get everything done. Don’t forget the things you need to follow up on later in the listing. Everything won’t happen in just the first few days. Many other tasks will need to be done throughout the listing so include those as well.

Download this sample listing checklist to get you started but make sure to spend a little time customizing it to meet your needs. When you have a thorough listing checklist put together, you need to decide how you are going to manage your checklist, so you can keep up with what’s been done on each listing and when it is time to work on the next one. A good real estate CRM will have a section for managing listings where you can add your checklist and then apply it to each listing. As you work on different tasks throughout the listing, you will need to be able to track what you have completed and get reminders when it is time to complete the next task. The other nice thing about a CRM is it will keep track of the items you have done so you can share the information with your sellers to keep them informed.

Like anything, a little planning can make a big difference, and listing homes is no different. Take a little time to create a checklist that will take your business to the next level, and before you know it, you will be a listing machine.

Not to mention organized, excited about how your business is moving forward and your sellers are referring you to others because you are on top of it.

Need help putting together your real estate listing checklist, not sure how to set up your CRM, or just don’t have the time, but understand the importance?  Reach out to me and let’s talk about how Kim Hughes & Company can help you put your business in order.

Free Download:

Click Here to Get Your Listing Checklist

KimHughes.com
The Ultimate Expired Listing System
Social Media Success Tools

Instagram: https://www.instagram.com/kim_hughes_consulting/
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September 28, 2022 By Kim Hughes Leave a Comment

Episode #4: 5 Tips to Organize Your Holiday Card Mailing

Leaves are falling, pumpkins are everywhere, and the days are getting shorter which surely means that fall is here. You probably feel like the holiday season is still a long way off, but it will be here before you know it. If you are planning to send out a Christmas or holiday card to your past clients, businesses, friends, family, neighbors, etc., you need to be thinking about that now. Depending on the kind of card you are sending and how many you plan to send, it may require a significant amount of time to get your cards ready to mail. Here are some great tips to help you get your card mailed by December 1.

First, select the kind of card you want to send. You have several options of where you purchase your cards.  You need to decide where you will purchase them.  Maybe at the local superstore, order luxury personalized cards to have shipped to you, or will you use an online greeting card company to handle all the details?   You can order a custom card from many websites such as Zazzle, Shutterfly, WalMart or Snapfish that allows you to upload photos, add a personal greeting, and will then print the cards for you to pick up in the store or mail them to you. Save a step by having them print your return address or even your mailing address if you upload the list to them. They will even complete the process for you by stuffing your cards, adding postage, and mailing them. While this may mean your cards get out sooner, it does mean you won’t be able to add a personal greeting to the card so make sure you are comfortable with that trade-off. If you want these extra steps done by the company, it will take additional time over just printing your card so make sure you factor that into your time frame so your cards arrive when you would like them to.

Now that you know the different options and have hopefully decided the approach you want to take, follow these steps to get your card mailed out on time and without too much effort.

  • Decide what kind of card you want to send.
  • Put your list together with names and addresses.
  • Either purchase greeting cards or order your card online with your personal content.
  • Purchase stamps if you are mailing yourself.
  • Address the cards, stuff them and mail them.

While this task is broken down into just a few steps, some steps may take significant time if you aren’t organized. Locating pictures for your card, putting your address list together, and even stuffing your cards if you are sending out a large quantity can take a lot of time. If you really want to send out cards but don’t have the time to invest in this task and get them sent out at the right time, we can help. From organizing your database to stuffing and stamping your cards and everything in between, we can handle as much or as little of the work as you need us to. We truly believe your holiday cards should personally represent you so we will work with you to identify the right kind of card that fits your style and your budget and execute all of the necessary steps, so your cards are on time and memorable. Let us know if you would like to schedule a free consultation today.

Free Download:

Click Here to Get Your Holiday Card Checklist

You can find us on Apple Podcast, Spotify, Amazon Music, iHeart Radio to name just a few.
Do a search for Unstoppable Real Estate Agents on your favorite program.

KimHughes.com
The Ultimate Expired Listing System
Social Media Success Tools

Instagram: https://www.instagram.com/kim_hughes_consulting/
YouTube: https://www.youtube.com/channel/UCm4T_I5-Imrx_uOsMImKnvw
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Kim Hughes | Real Estate Strategy Coach

Ready to create a strategy to improve your business on all levels? Schedule a private consultation to discuss your specific needs today so we can create a strategy that is customized to you and your market. Call or email me and let’s move forward in executing your vision.
 
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PK Hughes, LLC – dba Kim Hughes & Company, a Texas Corporation formed in 1999. .
Kim Hughes & Company offers real estate virtual assistant services to real estate agents by providing strategies with solutions on how to run a successful real estate business including marketing, social media marketing, blogging, not to mention implementing and managing everyday support services.

 

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